FAQ

Frequently asked questions

When it comes to the health and safety of your pet, we want you to be comfortable and informed. We're always here to help.

Absolutely. Please inform us when completing your booking and every attempt will be made to respect your wishes. Additionally, an "alert" can be added to your file so that we know for all future appointments.

One of our licensed veterinarians will take a thorough history, perform a physical examination and discuss any treatments (including vaccinations) required to keep your pet healthy. Topics covered include heartworm prevention, internal parasite control, flea and tick control, dental care, weight management, nutritional counselling, and any concerns identified during the appointment.

Weight checks are a vital part of assessing the health of a pet. Often times, weight change is the only obvious indication of disease.

Yes. Even apparently healthy pets should be examined by a veterinarian at least once annually. A veterinarian may identify developing health concerns early, which in turn will increase chances of successful treatment.

Yes. There are many pet insurance companies, offering varying coverage and cost packages. This question is best directed to the specific company you would like to work with.

There are a number of medical and behavioral reasons. Please call our clinic directly and one of our veterinarians would be happy to discuss them with you free of charge.

Veterinary hospitals all set their own prices. At our hospital, we strive to be fair and affordable with our entire pricing structure.

No. A history must be taken and a physical examination performed prior to a diagnosis being made. In some cases, diagnostic testing is also required.

Veterinary technicians are an integral part of any veterinary clinic. Their roles are similar to that of nurses in a human hospital.

Yes. This would be included as part of their annual wellness examination.

While there is risk associated with anesthesia, we do everything we can to minimize that risk. Pre-surgical examinations and bloodwork are examples of precautions taken. Using this information, a risk/benefit analysis can be performed to determine if the risk is manageable.

Protecting your pet from parasites is an important part of keeping them healthy. Some of the diseases transmitted by these parasites are very serious and in some cases may even impact your family. As the old saying goes, "an ounce of prevention is worth a pound of cure".

No. Microchips are typically implanted during surgery when your pet is under general anesthesia. Even if performed on an awake patient, microchipping is only slightly more uncomfortable than receiving a vaccination.